Does the 1-800-GOT-JUNK? Franchise Agreement prohibit any actions related to 'National Account Customers' as described in Section 2.4?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor may require Franchisee to enter into Franchisor’s then current form of National Account Service Agreement in order to provide the Services to National Account Customers with premises located within the Territory. Franchisee may decline to provide the Services to a National Account Customer by providing a written notice to Franchisor within one (1) Business Day of receipt of a request by Franchisor to provide the Services to a National Account Customer, in which case Franchisor may itself, through an Affiliate, by a subcontractor or through another System franchisee provide the Services to the National Account Customer. Franchisee will be deemed to have rejected Franchisor’s request to provide the Services to a National Account Customer if Franchisee has not accepted Franchisor’s request within one (1) Business Day, in which case Franchisor may itself, through an Affiliate, by a subcontractor or through another System franchisee provide the Services to the National Account Customer. Franchisee acknowledges and agrees that Franchisor’s policies and procedures with respect to the provision of the Services to National Account Customers may change from time to time as detailed in the Operations Manual. For the purposes of this Section 2.4 and this Agreement, “National Account Customers” means a customer, a group of customers or an entity acting on behalf of a customer group or customers (under common ownership or control) with offices, franchises or stores or who is otherwise conducting business both inside and outside of
Source: Item 22 — Contracts (FDD page 24)
What This Means (2025 FDD)
According to the 2025 1-800-GOT-JUNK? Franchise Disclosure Document, the Franchise Agreement does not prohibit all actions related to National Account Customers, but it does outline specific procedures and conditions regarding these customers as described in Section 2.4. A 1-800-GOT-JUNK? franchisee may be required to enter into the franchisor's current National Account Service Agreement to service National Account Customers within their territory.
Specifically, 1-800-GOT-JUNK? may request a franchisee to provide services to National Account Customers. However, the franchisee has the option to decline such a request by providing written notice within one business day. If the franchisee declines or fails to respond within this timeframe, 1-800-GOT-JUNK? reserves the right to provide the services themselves, either through an affiliate, a subcontractor, or another franchisee within the system.
The 1-800-GOT-JUNK? FDD specifies that policies and procedures related to providing services to National Account Customers can change over time, as detailed in the Operations Manual. For the purposes of Section 2.4 and the agreement, National Account Customers are defined as customers, groups of customers, or entities acting on behalf of customer groups with offices, franchises, stores, or who otherwise conduct business both inside and outside of the franchisee's territory.