What is the duration of the 'Customer Experience' session in the 1-800-GOT-JUNK? initial training program?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
Column 1 Subject Column 2 Hours of Classroom Training Column 3 Hours of On- The-Job Training Column 4 Location Finance & QuickBooks Vancouver, BC, or another location to be determined Sales Center 1.5 Vancouver, BC, or another location to be determined Intro to PIPEline Session 1 - Theory Vancouver, BC, or another location to be determined Brand Excellence Vancouver, BC, or another location to be determined Customer Experience Vancouver, BC, or another location to be determined Local Commercial 1.5 Vancouver, BC, or another location to be determined Into to PIPEline Session 2 – Application/Hands-On 1.5 Vancouver, BC, or another location to be determined Daily Operations - On Site Vancouver, BC, or another location to be determined Truck Day - On Site Vancouver, BC, or another location to be determined 4899-8658-3815.1
Note
Source: Item 10 — Financing (FDD pages 24–33)
What This Means (2025 FDD)
According to the 2025 1-800-GOT-JUNK? Franchise Disclosure Document, the initial training program includes a 'Customer Experience' session. However, the document does not specify the exact duration (in hours) of the 'Customer Experience' training session.
The training program takes place in Vancouver, BC, or another location to be determined. The initial training program covers all aspects of the business operating system, consisting of both in-class and in-field training. The initial training program is conducted as often as needed rather than on a stated schedule.
Prospective franchisees should inquire with 1-800-GOT-JUNK? about the specific length of the 'Customer Experience' session to fully understand the time commitment involved in the initial training. Understanding the time allocated to each training module will help in planning and resource allocation during the initial phase of the franchise.