Can 1-800-GOT-JUNK? designate an entity to sell services to National Account Customers outside of my 1-800-GOT-JUNK? territory?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
We have the sole and exclusive right to supply (in whole or in part) or designate any other entity (including you, other System franchisees or our affiliates) to supply the Services to National Account Customers, whether the Services are delivered to a location inside or outside of your Territory. We may, but are not required to, request that you provide the Services to a National Account Customer with premises located within your Territory in exchange for a payment to be made by us to you in an amount to be determined by us at the time of our request. We may require you to enter into our then current form of national account service agreement (the current form of which is attached as Exhibit H) in order to provide the Services to National Account Customers with premises located within your Territory. You will be deemed to have rejected our request to provide the Services to a National Account Customer if you have not accepted our request within one business day, in which case we may our self, through an affiliate, by a subcontractor or through another System franchisee provide the Services to the National Account Customer. Our policies and procedures with respect to the provision of the Services to National Account Customers may change from time to time as detailed in the Operations Manual.
Source: Item 12 — Territory (FDD pages 33–36)
What This Means (2025 FDD)
According to 1-800-GOT-JUNK?'s 2025 Franchise Disclosure Document, 1-800-GOT-JUNK? has the right to designate other entities to sell services to National Account Customers, even if those customers are located outside of your designated territory. A National Account Customer is defined as a customer or group of customers under common ownership or control with multiple locations inside or outside your territory, for whom 1-800-GOT-JUNK? has arranged services. These customers can include corporations, non-profits, government entities, or any organization needing services at multiple locations.
1-800-GOT-JUNK? maintains the sole right to supply services to National Account Customers or designate another entity to do so, regardless of whether the service location is inside or outside your territory. While 1-800-GOT-JUNK? may request that you service a National Account Customer within your territory, they are not obligated to do so. If they do ask you to provide services, 1-800-GOT-JUNK? will determine the payment amount you receive. To provide services to National Account Customers in your territory, you may be required to sign 1-800-GOT-JUNK?'s national account service agreement.
If 1-800-GOT-JUNK? requests you to service a National Account Customer and you do not accept the request within one business day, 1-800-GOT-JUNK? can provide the services themselves, through an affiliate, a subcontractor, or another franchisee. 1-800-GOT-JUNK?'s policies regarding services to National Account Customers can change over time, as detailed in the Operations Manual. This means that as a franchisee, you may not have the exclusive right to service even large, multi-location clients within your territory if they are classified as National Account Customers.