Does 1-800-GOT-JUNK? conduct inspections of the Franchised Business and its operations on a periodic basis?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
We will have independent access at any time to information you enter into the CRM System. The CRM System will collect sales data associated with the jobs you record and provide reports to both of us in order that we may more efficiently manage the business. Information collected on the CRM System includes financial information and the information you collect from your customers including names, addresses, telephone numbers, and payment details. There are no contractual restrictions on our access to this data. Compiled sales data regarding all franchised businesses in the System will be made available to other franchisees. We also retain the general right to inspect and audit your electronic records relating to the Franchised Business.
Source: Item 10 — Financing (FDD pages 24–33)
What This Means (2025 FDD)
According to the 2025 FDD, 1-800-GOT-JUNK? retains the right to inspect and audit a franchisee's electronic records related to the Franchised Business. The FDD states that 1-800-GOT-JUNK? will have independent access at any time to information entered into the CRM System.
1-800-GOT-JUNK? uses the CRM System to collect sales data associated with jobs and provide reports to both the franchisee and franchisor to manage the business more efficiently. The CRM System collects financial information and customer information, including names, addresses, telephone numbers, and payment details.
Compiled sales data regarding all franchised businesses in the System will be made available to other franchisees. There are no contractual restrictions on 1-800-GOT-JUNK?'s access to this data.