Am I, as a 1-800-GOT-JUNK? franchisee, prohibited from providing services to premises located outside of my territory?

According to 1-800-GOT-JUNK?'s 2025 Franchise Disclosure Document, as a franchisee, you are prohibited from soliciting customers or providing services to premises located outside of your designated territory. This restriction applies to all distribution channels, including the internet, telemarketing, and other forms of direct marketing. This means you must focus your marketing and service efforts within your assigned area and cannot actively pursue customers in other territories.

1-800-GOT-JUNK? also retains specific rights that could impact a franchisee's operations. They reserve the right to offer and sell services outside your territory using the 1-800-GOT-JUNK? marks. They can also operate or franchise similar businesses under different trade names or trademarks both inside and outside your territory. Additionally, 1-800-GOT-JUNK? can sell services through other distribution channels, such as retail outlets, and can service National Account Customers both inside and outside of your territory.

National Account Customers are defined as those with multiple locations inside or outside your territory for which 1-800-GOT-JUNK? has arranged services. 1-800-GOT-JUNK? has the exclusive right to supply services to these National Account Customers, but they may request that you provide the services within your territory, with payment to be determined by them. If you reject the request or fail to accept it within one business day, 1-800-GOT-JUNK? can arrange for the services to be provided by themselves, an affiliate, a subcontractor, or another franchisee.

These stipulations highlight the importance of understanding the scope and limitations of your territory, as well as 1-800-GOT-JUNK?'s rights to operate and service customers outside of it. While you are protected from other franchisees operating within your territory, 1-800-GOT-JUNK? retains considerable flexibility to manage national accounts and alternative distribution channels, which could impact your potential customer base and revenue.