According to 1-800-GOT-JUNK?, what types of entities may be considered National Account Customers?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
We reserve the right to solicit or permit other franchisees or third parties designated by us to solicit customers located anywhere in your Territory in order to develop them as National Account Customers. “National Account Customers” means a customer, a group of customers or an entity acting on behalf of a customer group or customers (under common ownership or control) with offices, franchises, locations, or stores or who is otherwise conducting business both inside and outside of your Territory and for which we have arranged to provide the Services at multiple locations inside or outside of your Territory. National Account Customers may include corporations, non-profit organizations, federal, state and local government entities and organizations and any other persons or entities that may have a need for purchasing the Services from us at multiple locations inside or outside of your Territory.
Source: Item 12 — Territory (FDD pages 33–36)
What This Means (2025 FDD)
According to 1-800-GOT-JUNK?'s 2025 Franchise Disclosure Document, a National Account Customer is defined as a customer, group of customers, or an entity acting on behalf of a customer group under common ownership or control. These customers typically have multiple locations, such as offices, franchises, or stores, and conduct business both inside and outside of a franchisee's territory. 1-800-GOT-JUNK? arranges to provide services at these multiple locations.
National Account Customers can include various types of organizations. Specifically, the FDD mentions corporations, non-profit organizations, and federal, state, and local government entities and organizations. The definition also extends to any other persons or entities that may need to purchase services from 1-800-GOT-JUNK? at multiple locations, whether those locations are inside or outside of a specific franchisee's territory.
This definition is important for prospective franchisees because 1-800-GOT-JUNK? retains the exclusive right to supply services to National Account Customers, or to designate another entity to do so. While 1-800-GOT-JUNK? may request a franchisee to service a National Account Customer within their territory, they are not obligated to do so. The franchisee's compensation for such services is determined by 1-800-GOT-JUNK?. This means that a significant potential revenue stream could be managed directly by the franchisor, impacting the franchisee's potential earnings and business strategy.